000 | 00404pam a2200145a 44500 | ||
---|---|---|---|
008 | 160408b1978 xxu||||| |||| 00| 0 eng d | ||
082 |
_a658.4 _bSh26q |
||
100 | _aShaw, John Clark | ||
245 | 1 | _aQUALITY-PRODUCTIVITY CONNECTION IN SERVICE-SECTOR MANAGEMENT | |
260 |
_aNew York _bVan Nostrand Reinhold _c1978 |
||
300 | _axiii,143 | ||
650 | _aManagement | ||
964 | _gCIRC | ||
997 | _aA60717 C | ||
999 |
_c303693 _d303693 |