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1.
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TOTAL QUALITY MANAGEMENT
by George,Stephen | Weimerskirch,Arnold. Material type:  Book; Format:
print
; Literary form:
not fiction
Description: xv,286.Publisher: John Wiley, New York 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 G293t] (1).
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2.
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TQM FOR COMPUTER SOFTWARE
by Dunn,Robert H | Ullman,Richard S. Edition: 2ndMaterial type: Book; Format:
print
; Literary form:
not fiction
Description: xiv,364.Publisher: Mcgraw-Hill, New York 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 005.10658 D922T] (1).
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3.
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TOTAL QUALITY MANAGEMENT
by Besterfield,Dale H. Material type: Book Description: x,445.Publisher: Prentice Hall, Englewood Cliffs c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64B] (1).
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4.
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HISTORY OF MANAGING FOR QUALITY
by J. M. Juran | Juran,J. M. Material type: Book Description: xv,688.Publisher: Asqc Quality Press, Milwankee c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 H626J] (1).
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5.
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QUALITY JOURNEY
by Dahlgaard,J. J., Kristensen,K | Kanji,G. K. Material type: Book Description: 211.Publisher: Productivity Press (India) Pvt,Ltd., Madras c1995Availability: Items available for reference: PK Kelkar Library, IIT Kanpur [Call number: 658.562 D138Q] (1).
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6.
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QS-9000 HANDBOOK
by Bandyopadhyay,Jayanta K. Material type: Book Description: xii,244.Publisher: St.Lucie Press, Delray Beach,Fl33483 c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B223Q] (1).
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7.
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QC PROBLEM-SOLVING APPROACH
by Hosotani,Katsuya. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xxi,168.Publisher: Productivity Press (India) Pvt,Ltd.,Madras 1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5620952 H794] (1).
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8.
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CONFESSIONS OF A QUALITY EXPERT
by House,Martyn. Material type: Book Description: 327.Publisher: Tudor Business Publishing, Merseyside L62 8ad c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 H816C] (1).
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9.
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EFFECTING A QUALITY CHANGE
by Field,S. W | Swift,K. G. Material type: Book Description: ix,147.Publisher: Arnold, London c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 F458E] (1).
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10.
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TOTAL QUALITY MANAGEMENT
by Rao,Ashok. Material type: Book Description: xxvi,630.Publisher: John Wiley, New York c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64] (1).
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11.
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T.Q.M. TOOLKIT
by Waller,Jenny, Allen,Derek | Burns,Andrew. Material type: Book Description: xvii,263.Publisher: Kogan Page, London c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 W156T] (1).
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12.
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ORGANIZATIONAL SELF-ASSESSMENT
by Conti,Tito. Material type: Book Description: x,301.Publisher: Chapman & Hall, London c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 C767O] (1).
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13.
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TOTAL QUALITY AND ORGANIZATION DEVELOPMENT
by Lindsay,William M | Petrick,Joseph A. Material type: Book Description: xvii,390.Publisher: St.Lucie Press, Delray Beach,Fl33483 c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 L645T] (1).
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14.
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SMALL BUSINESS SUCCESS THROUGH TQM
by Ehresman,Terry. Material type: Book Description: xxvii,255.Publisher: Tata Mcgraw-Hill, New Delhi c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 EH83S] (1).
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15.
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PRACTICAL CONTINUOUS IMPROVEMENT FOR PROFESSIONAL SERVICES
by Shearer,Clive. Material type: Book Description: xviii,312.Publisher: Tata Mcgraw-Hill, New Delhi c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 SH17P] (1).
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16.
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Information service excellence through TQM
: building partnerships for business process reengineering and continuous improvement
by Braithwaite, Timothy. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xxi, 145p.Publisher: New Delhi Tata Mcgraw-Hill 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 004.0685 B731i] (1).
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17.
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STATISTICAL TECHNIQUES IN ISO 9000 CERTIFICATION
by Banerjee,B. Material type: Book Publisher: Scandinavian University Press, Oslo c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B223S] (1).
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18.
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BUSINESS PROCESS REENGINEERING
by Jayaraman,M. S., Natarajan,Ganesh | Rangaramanujan,A. V. Material type: Book Description: xv,219.Publisher: Tata Mcgraw-Hill, New Delhi c1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4063 J334B] (1).
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19.
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CALIBRATION THE RFOUNDATION FOR ISO 9000 AND TQM
by Subburaj,R. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xiv,245.Publisher: Allied Pub., New Delhi 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 SU14C] (1).
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20.
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HANDBOOK FOR PRODUCTIVITY MEASUREMENT AND IMPROVEMENT
by William F Christopher,Carl G Thor | Thor,Carl G. Material type: Book; Format:
print
; Literary form:
not fiction
Publisher: Productivity Press, Portland 1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 H191] (1).
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