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Welcome to P K Kelkar Library, Online Public Access Catalogue (OPAC)

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1.
SERVICE PRODUCTIVITY MANAGEMENT

by Sherman,H. David | Zhu,Joe.

Material type: book Book; Format: print ; Literary form: not fiction Description: xxii,328.Publisher: Springer Science+Business Media Inc., New York 2006Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5036 SH55S] (1).

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2.
Making monitoring and evalution systems work : a capacity development tool kit

by Gorgens, Marelize | Kusek, Jody Zall.

Material type: book Book; Format: print ; Literary form: not fiction Description: xxxi, 493p.Publisher: Washington The World Bank 2009Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 352.357091724 G671m] (1).

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