Service intelligence : improving your bottom line with the power of IT service management
By: Taylor, Sharon.
Material type:
BookPublisher: New Jersey Prentice Hall 2012Description: xi, 184p.ISBN: 9780132692076.Subject(s): Computer service industry management | Information technology management | Information resources managementDDC classification: 004.068 | T212s
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | General Stacks | 004.068 T212s (Browse shelf) | Available | A177946 |
Total holds: 0
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