Welcome to P K Kelkar Library, Online Public Access Catalogue (OPAC)

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1. OPERATIONS MANAGEMENT IN SERVICE INDUSTRIES AND PUBLIC SECTOR

by Voss, Christopher.

Material type: book Book; Format: print ; Literary form: not fiction Description: ix,318.Publisher: Chichester Wiley 1987Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658 Op2v] (1).

2. RESTRUCTURING IN THE SERVICE INDUSTRIES

by Poynter,Gavin.

Material type: book Book; Format: print ; Literary form: not fiction Description: xii,260.Publisher: Mansell, London 2000Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 331.0941 P877R] (1).

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