PKK Library catalog › Results of search for 'au:"Sherman, H. David."'

	1.	SERVICE PRODUCTIVITY MANAGEMENT by Sherman,H. David \| Zhu,Joe. Material type: Book; Format: print ; Literary form: not fiction Description: xxii,328.Publisher: Springer Science+Business Media Inc., New York 2006Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5036 SH55S] (1). Place hold Add to cart (remove)
	2.	Service productivity management : [DEAfrontier (standard version)] by Sherman, H David \| Zhu, Joe. Material type: Visual material Publisher: Springer 2006Availability: Items available for reference: PK Kelkar Library, IIT Kanpur [Call number: A156170 A2.3] (1). Add to cart (remove)
	3.	Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA) / : [electronic resource] : by Sherman, H. David [author.] \| Zhu, Joe [author.] \| SpringerLink (Online service). Source: Springer eBooksMaterial type: Book; Format: electronic available online ; Literary form: not fiction Description: XXII, 328 p. online resource.Publisher: Boston, MA : Springer US, 2006.Online access: Click here to access online Availability: Items available for loan: PK Kelkar Library, IIT Kanpur (1). Place hold Add to cart (remove)

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