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41.
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TOTAL QUALITY MANAGEMENT
by Rao,Ashok. Material type:  Book Description: xxvi,630.Publisher: John Wiley, New York c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64] (1).
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42.
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T.Q.M. TOOLKIT
by Waller,Jenny, Allen,Derek | Burns,Andrew. Material type: Book Description: xvii,263.Publisher: Kogan Page, London c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 W156T] (1).
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43.
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ORGANIZATIONAL SELF-ASSESSMENT
by Conti,Tito. Material type: Book Description: x,301.Publisher: Chapman & Hall, London c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 C767O] (1).
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44.
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TOTAL QUALITY AND ORGANIZATION DEVELOPMENT
by Lindsay,William M | Petrick,Joseph A. Material type: Book Description: xvii,390.Publisher: St.Lucie Press, Delray Beach,Fl33483 c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 L645T] (1).
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45.
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SMALL BUSINESS SUCCESS THROUGH TQM
by Ehresman,Terry. Material type: Book Description: xxvii,255.Publisher: Tata Mcgraw-Hill, New Delhi c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 EH83S] (1).
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46.
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TOTAL QUALITY MANAGEMENT
by J. S. Ahluwalia | Ahluwalia,J. S. Material type: Book Description: xvi,742.Publisher: Tata Mcgraw-Hill,New Delhi c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64] (1).
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47.
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FOCUSED QUALITY
by Brelin,Harvey K. Material type: Book Description: xiv,193.Publisher: John Wiley, New York c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 F683B] (1).
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48.
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TOTAL QUALITY MANAGEMENT
by . Material type: Book; Literary form: Description: iii,152.Publisher: Mcgraw-Hill, New York Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64] (1).
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49.
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TOTAL QUALITY MANAGEMENT
by . Material type: Book; Literary form: Description: iii,302.Publisher: Mcgraw-Hill, New York Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T64] (1).
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50.
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PRACTICAL CONTINUOUS IMPROVEMENT FOR PROFESSIONAL SERVICES
by Shearer,Clive. Material type: Book Description: xviii,312.Publisher: Tata Mcgraw-Hill, New Delhi c1995Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 SH17P] (1).
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51.
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Information service excellence through TQM
: building partnerships for business process reengineering and continuous improvement
by Braithwaite, Timothy. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xxi, 145p.Publisher: New Delhi Tata Mcgraw-Hill 1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 004.0685 B731i] (1).
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52.
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STATISTICAL TECHNIQUES IN ISO 9000 CERTIFICATION
by Banerjee,B. Material type: Book Publisher: Scandinavian University Press, Oslo c1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 B223S] (1).
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53.
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BUSINESS PROCESS REENGINEERING
by Jayaraman,M. S., Natarajan,Ganesh | Rangaramanujan,A. V. Material type: Book Description: xv,219.Publisher: Tata Mcgraw-Hill, New Delhi c1994Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4063 J334B] (1).
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54.
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CALIBRATION THE RFOUNDATION FOR ISO 9000 AND TQM
by Subburaj,R. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xiv,245.Publisher: Allied Pub., New Delhi 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 SU14C] (1).
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55.
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HANDBOOK FOR PRODUCTIVITY MEASUREMENT AND IMPROVEMENT
by William F Christopher,Carl G Thor | Thor,Carl G. Material type: Book; Format:
print
; Literary form:
not fiction
Publisher: Productivity Press, Portland 1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 H191] (1).
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56.
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AIR QUALITY CONTROL HANDBOOK
by Alley,E Roberts. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvii.Publisher: Mcgraw-Hill, New York 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 363.73926 AL53A] (1).
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57.
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PRINCIPLES OF TOTAL QUALITY
by Swift,J. A., Ross,Joel E | Omachonu,Vincent K. Edition: 2ndMaterial type: Book; Format:
print
; Literary form:
not fiction
Description: xvi,426.Publisher: St.Lucie Press, Delray Beach,Fl33483 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 SW55P2] (1).
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58.
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DO IT RIGHT THE SECOND TIME
by Merrill,Peter. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xx,268.Publisher: Productivity Press, Portland 1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 M552D] (1).
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59.
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STEPPING UP TO ISO 14000
by Puri,Subhash C. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xix,278.Publisher: Productivity Press, Portland 1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.408 P974S] (1).
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60.
|
TQM IN LIBRARY AND INFORMATION
by Raina,Roshan. Material type: Book; Format:
print
; Literary form:
not fiction
Description: ix,152.Publisher: Infuse Inc., New Delhi 1999Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 025 R134T] (1).
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