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21.
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PRINCIPLES OF TOTAL QUALITY
by Swift,J. A., Ross,Joel E | Omachonu,Vincent K. Edition: 2ndMaterial type:  Book; Format:
print
; Literary form:
not fiction
Description: xvi,426.Publisher: St.Lucie Press, Delray Beach,Fl33483 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 SW55P2] (1).
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22.
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DO IT RIGHT THE SECOND TIME
by Merrill,Peter. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xx,268.Publisher: Productivity Press, Portland 1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 M552D] (1).
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23.
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STEPPING UP TO ISO 14000
by Puri,Subhash C. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xix,278.Publisher: Productivity Press, Portland 1996Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.408 P974S] (1).
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24.
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TQM IN LIBRARY AND INFORMATION
by Raina,Roshan. Material type: Book; Format:
print
; Literary form:
not fiction
Description: ix,152.Publisher: Infuse Inc., New Delhi 1999Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 025 R134T] (1).
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25.
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MANAGING QUALITY
by Murthy,D. B. N. Material type: Book; Format:
print
; Literary form:
not fiction
Description: 226.Publisher: Response Books, New Delhi 1999Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 M969M] (1).
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26.
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EFFECTIVE MANAGEMENT OF BENCHMARKING PROJECTS
by Zairi,Mohamed. Material type: Book; Format:
print
; Literary form:
not fiction
Description: iv,348.Publisher: Butterworth-Heinemann, Oxford 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 Z13E] (1).
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27.
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ELECTRONIC SYSTEMS QUALITY MANAGEMENT HANDBOOK
by Marsha No Ludwig-Becker | Ludwig-Becker,Marsha. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xix,704.Publisher: Mcgraw-Hill, New York 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 621.3810685 EL25] (1).
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28.
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MAKING INNOVATION HAPPEN
by Plenert,Gerhard | Hibino,Shozo. Material type: Book Description: xx,168.Publisher: St.Lucie Press, Delray Beach,Fl33483 c1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5 P714M] (1).
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29.
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HANDBOOK OF TOTAL QUALITY MANAGEMENT
by Madu,Christain N. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xxxi,801.Publisher: Kluwer Academic Publishers,Dordrecht 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 M267H] (1).
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30.
|
MANAGING BUSINESS IMPROVEMENT AND QUALITY
by Dale,Barrie | Mcquater,Ruth. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xii,192.Publisher: Blackwell Pub., Oxford 1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 D152M] (1).
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31.
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PRODUCTIVITY MANAGEMENT
by Vrat,Prem,Sardana,G D | Sahay,B S. Material type: Book Description: xxvi,300.Publisher: Narosa Pub. House,New Delhi c1998Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5 V951P] (1).
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32.
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TOTAL QUALITY MANAGEMENT IN HUMAN SERVICE ORGANIZATIONS
by Martin,Lawrence L. Material type: Book Description: 107.Publisher: Sage Publications, Newbury Park c1993Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 361.00685 M364T] (1).
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33.
|
SIX SIGMA
by Tennant,Geoff. Material type: Book Description: xiii,140.Publisher: Gower,Aldershot c2001Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 T255S] (1).
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34.
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TQM IN INDIAN ENGINEERING INDUSTRIES
by Sharma,Sunil. Material type: Book Description: x,353.Publisher: Business Publications Inc.,Mumbai c1997Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.5 SH23T] (1).
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35.
|
BUSINESS PERFORMANCE MEASUREMENT
by Andy Neely,No | Neely,Andy. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xiii,366.Publisher: Cambridge Univ. Press, Cambridge 2002Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.401 B964] (1).
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36.
|
CREATIVITY, INNOVATION, AND QUALITY
by Plsek,Paul E. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xi,316.Publisher: Prentice Hall Of India Pvt. Ltd., New Delhi 2003Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.562 P727C] (1).
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37.
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INDUSTRIAL EXCELLENCE
by Loch,Christoph H. Material type: Book; Format:
print
; Literary form:
not fiction
Description: xvii,248.Publisher: Springer-Verlag, Berlin 2003Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 IN2L] (1).
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38.
|
HANDBOOK OF MANAGEMENT DEVELOPMENT
by Woodall,Jean | Winstanley,Diana. Material type: Book; Format:
print
; Literary form:
not fiction
Description: vii,290.Publisher: Infrinity Books, New Delhi 2000Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.407124 W851H] (1).
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39.
|
TQM IN SERVICE SECTOR
by Mohanty,R. P | Lakhe,R. R. Material type: Book; Format:
print
; Literary form:
not fiction
Description: 598.Publisher: Jaico Publishing House, Bombay 2002Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 M726T] (1).
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40.
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TRANSACTIONAL SIX SIGMA AND LEAN SERVICING
by Ehrlich,Betsi Harris. Material type: Book; Format:
print
; Literary form:
not fiction
Description: 271.Publisher: St. Lucie Press, Boca Raton 2002Availability: Items available for loan: PK Kelkar Library, IIT Kanpur [Call number: 658.4013 EN89T] (1).
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