<![CDATA[PKK Library Search for 'au:"Zeithaml,Valarie A."']]>

<![CDATA[PKK Library Search for 'au:"Zeithaml,Valarie A."']]> /cgi-bin/koha/opac-search.pl?q=ccl=au%3A%22Zeithaml%2CValarie%20A.%22&format=rss2 2 0 200 SERVICES MARKETING ISBN 0072312211 /cgi-bin/koha/opac-detail.pl?biblionumber=347216 By Zeithaml,Valarie A.. Irwin/Mcgraw-Hill, Boston 2000 . xviii,620 0072312211

Place Hold on SERVICES MARKETING

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=347216 DELIVERING QUALITY SERVICE ISBN 0029357012 /cgi-bin/koha/opac-detail.pl?biblionumber=347805 By Zeithaml,Valarie A,Parasuraman,A. Free Press, New York 1990 . xii,226 0029357012

Place Hold on DELIVERING QUALITY SERVICE

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