658.8  / R271f <br/>
Reichheld, Ashley <br/>
       The four factors of trust : how organizations can earn lifelong loyalty 
 / Ashley Reichheld and Amelia Dunlop 
 .- Hoboken: Wiley,  2023 
 .- 288p. 
<br><u>ISBN:</u> 9781119855019 
<br/><u>Subject Headings:</u> <br/>LCSH;<br/>Customer loyalty;<br/>Employee loyalty;
<br/><U>Author Added Entry: </u><br/>Dunlop, Amelia;
<br><U>Copy Details:</u><br> Acc. No.: <b>A186272</b>, Full Call No.: 658.8 R271f,   Item type:  Books , Location: General Stacks, <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>