658.4013  / Oa4t4 <br/>
Oakland, John S. <br/>
       Total quality management and operational excellence : text with cases 
 / John S. Oakland 
 .- 4th 
 .- London: Routledge,  2014 
 .- xxiv, 530p . 
<br><u>ISBN:</u> 9780415635493 
<br/><u>Subject Headings:</u> <br/>Total quality management;<br/>Quality control;
<br><U>Copy Details:</u><br> Acc. No.: <b>A180622</b>, Full Call No.: 658.4013 Oa4t4,   Item type:  Books , Location: General Stacks, <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>