658 / Se69
Service design and delivery
/ edited by Mairi Macintyre, Glenn Parry and Jannis Angelis
.- New York: Springer, 2011
.- xxii, 169p .
.- ( Service Science: Research And Innovations In The Service Economy / Edited By Bill Hefley
ISBN: 9781441983206
Subject Headings:
Service industries -- Management;
Author Added Entry:
Macintyre,Mairi, Ed.;
Copy Details:
Acc. No.: A174673, Full Call No.: 658 Se69, Item type: Books , Location: General Stacks,
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