025.1  / L368q <br/>
<br/>
       The quality library : a guide to staff-driven improvement, better efficiency, and happier customers 
 / Sara Laughlin and Ray W. Wilson 
 .- Chicago: American Library Association,  2008 
 .- xiv, 144p. . 
<br><u>ISBN:</u> 9780838909522 
<br/><u>Subject Headings:</u> <br/>Library administration--United States;
<br/><U>Author Added Entry: </u><br/>Wilson, Ray W.;
<br><U>Copy Details:</u><br> Acc. No.: <b>A161483</b>, Full Call No.: 025.1 L368q,   Item type:  Books , Location: COMPACT STORAGE (BASEMENT), <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>