658 / F584S5
Fitzsimmons,James A.
SERVICE MANAGEMENT
/ OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY
.- 5th
.- Mcgraw-Hill, Boston, 2006
.- xiv,605 .
With Cd-Rom
Subject Headings:
Service Industries -- Management;
Author Added Entry:
Fitzsimmons,Mona J;
Copy Details:
Acc. No.: A154198, Full Call No.: 658 F584S5, Item type: Books , Location: General Stacks,
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