658.812  / SE75C <br/>
Seth,Rakesh <br/>
       CREATING CUSTOMER DELIGHT 
 / THE HOW AND WHY OF CRM 
 .-  Response Books, New Delhi,  2005 
 .- 154 . 
<br><u>ISBN:</u> 0761932968 
<br/><u>Subject Headings:</u> <br/>Customer Relations -- Management;
<br/><U>Author Added Entry: </u><br/>Seth,Kirti;
<br><U>Copy Details:</u><br> Acc. No.: <b>A153225</b>, Full Call No.: 658.812 SE75C,   Item type:  Books , Location: COMPACT STORAGE (BASEMENT), <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>