658 / F584S4
Fitzsimmons,James A.
SERVICE MANAGEMENT
/ OPERATIONS, STRATEGY AND INFORMATION TECHNOLOGY
.- 4th
.- Mcgraw-Hill, New York, 2004
.- xx,587 .
Includes Cd-Rom
ISBN: 0071110925
Subject Headings:
Service Industries -- Management;
Author Added Entry:
Fitzsimmons,Mona J.;
Copy Details:
Acc. No.: A150389, Full Call No.: 658 F584S4, Item type: Books , Location: General Stacks,
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