658.8120954 / B18C2
Balachandran,S.
CUSTOMER-DRIVEN SERVICES MANAGEMENT
/
.- 2d.
.- Response Books, New Delhi, 2004
.- 304 .
ISBN: 8178293897
Subject Headings:
Customer Services -- India -- Management;
Copy Details:
Acc. No.: A149092, Full Call No.: 658.8120954 B18C2, Item type: Books , Location: General Stacks,
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