658.812  / SP31N <br/>
Spector,Robert <br/>
       THE NORDSTROM WAY 
 / THE INSIDE STORY OF AMERICA'S 
 .-  John Wiley, New York,  1995 
 .- xii,244 . 
<br><u>ISBN:</u> 0471161608 
<br/><u>Subject Headings:</u> <br/>Customer Service -- United States;<br/>Nordstrom (Firm);<br/>Department Stores -- United States;
<br/><U>Author Added Entry: </u><br/>Mccarthy,Patrick D.;
<br><U>Copy Details:</u><br> Acc. No.: <b>A147242</b>, Full Call No.: 658.812 SP31N,   Item type:  Books , Location: General Stacks, <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>