658.812 / C884C
Cross,Richard,Smith,Janet
CUSTOMER BONDING
/ 5 STEPS TO LASTING CUSTOMER LOYALTY
.- Ntc Business Books,New York, 1995
.- xix,254 .
ISBN: 0844233196
Subject Headings:
Customer Relations;
Customer Service;
Copy Details:
Acc. No.: A126785, Full Call No.: 658.812 C884C, Item type: Written-off , Location: ,
------------------------- --------------------- ------ --------- ------- ------- --------- --------