658.812 / G959M
Gupta,Nirmal K.
MODI XEROX AND XEL MARKETING
/ DO THEY REALLY EXCEL ? (A)
.- Indian Institute Of Management, Ahmedabad, c1999
.- 6 .
.- ( Indian Institute Of Management, Ahmedabad Mar-322
Subject Headings:
Customer Services;
Xerox Corporation -- Customer Services -- Case Studies;
Consumer Satisfaction;
Copy Details:
Acc. No.: A139271, Full Call No.: 658.812 G959M, Item type: To Be Weeded Out (IIM REport) , Location: Weeded out,
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