658.8120954 / B18C
Balachandran,S.
CUSTOMER - DRIVEN SERVICE MANAGEMENT
/
.- Response Books, New Delhi, 1999
.- 333 .
ISBN: 076199372X
Subject Headings:
Customer Services -- India -- Management;
Copy Details:
Acc. No.: A136507, Full Call No.: 658.8120954 B18C, Item type: Books , Location: COMPACT STORAGE (BASEMENT),
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