658.812 / D983C
Dyche,Jill
CRM HANDBOOK
/ A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT
.- Pearson Education ( Singapore ) Pte. Ltd., Delhi, 2002
.- xxiv,307 .
ISBN: 8178085682
Subject Headings:
Customer Relations -- Management;
Copy Details:
Acc. No.: A137783, Full Call No.: 658.812 D983C, Item type: Books , Location: General Stacks,
------------------------- --------------------- ------ --------- ------- ------- --------- --------