647.95068  / M365A <br/>
Martin,William B. <br/>
       QUALITY SERVICE 
 / WHAT EVERY HOSPITALITY MANAGER NEEDS TO KNOW 
 .-  Prentice-Hall International, Upper Saddle River,  2002 
 .- xvii,202 . 
<br><u>ISBN:</u> 0130930180 
<br/><u>Subject Headings:</u> <br/>Hospitality Industry;
<br><U>Copy Details:</u><br> Acc. No.: <b>A141277</b>, Full Call No.: 647.95068 M365A,   Item type:  Books , Location: COMPACT STORAGE (BASEMENT), <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>