658.812 / AL53A
Allen,Derek R
ANALYSIS OF CUSTOMER SATISFACTION DATA
/ A COMPREHENSIVE GUIDE TO MULTIVARIATE STATISTICAL ANALYSIS IN CUSTOMER SATISFACTION, LOYALTY, AND SERVICE QUALITY RESEARCH
.- Asqc Quality Press, Milwankee, c2000
.- xvii,243 .
ISBN: 0873894357
Subject Headings:
Consumer Satisfaction -- Statistical Methods;
Author Added Entry:
Rao,T R;
Copy Details:
Acc. No.: A136435, Full Call No.: 658.812 AL53A, Item type: Books , Location: General Stacks,
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