658.562  / Se65 <br/>
Brown, Stephen W. <br/>
       SERVICE QUALITY 
 / MULTIDISCIPLINARY AND MULTINATIONAL PERSPECTIVES 
 .- Lexington: Lexington,  c1991 
 .- xv,350 . 
<br><u>ISBN:</u> 0669211524 
<br/><u>Subject Headings:</u> <br/>Service Industries -- Quality Control -- Congresses;
<br><U>Copy Details:</u><br> Acc. No.: <b>A111518</b>, Full Call No.: 658.562 Se65,   Item type:  Books , Location: COMPACT STORAGE (BASEMENT), <br><b>------------------------- --------------------- ------ --------- ------- ------- --------- -------- </b><br>