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Business process change [4th. ed.] : a business process management guide for managers and process professionals

By: Harmon, Paul.
Contributor(s): Rosemann, Michael [fore.] | Davenport, Thomas H. [fore.].
Publisher: Cambridge Morgan Kaufmann 2019Edition: 4th ed.Description: xxxvi, 497p.ISBN: 9780128158470.Subject(s): Electronic commerce | Organizational change | System design | Electronic commerce | Organizational change | System design | Business -- Data processing -- ManagementDDC classification: 658.406 | H228b4 Summary: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. --www.elsevier.com
List(s) this item appears in: New arrival December 02 to 08, 2024
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