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Practical dispute resolution : : a case study /

By: Scharnell, Lennart [author.].
Contributor(s): Sabol, Stuart [author.].
Material type: materialTypeLabelBookSeries: Synthesis digital library of engineering and computer science: ; Case studies in engineering: # 2.Publisher: [San Rafael, California] : Morgan & Claypool, 2018.Description: 1 PDF (16 pages) : illustrations.Content type: text Media type: electronic Carrier type: online resourceISBN: 9781681733425.Subject(s): Gas-turbines -- Case studies | Conflict management -- Case studies | root cause analysis (RCA) | combustion | emissions | NOx | lean premix combustion | diffusion flame | gas turbineGenre/Form: Electronic books.DDC classification: 621.433 Online resources: Abstract with links to resource Also available in print.
Contents:
1. Introduction -- 2. Gas turbine combustion -- 2.1 Overview of combustion control -- 2.2 Combustion emissions -- 2.3 Combustor types and NOx control -- 3. Gas turbine performance degradation -- 4. Commissioning -- 5. Reading -- 6. Case study details -- 7. Exercises -- 8. Closure -- 9. Answers -- 10. Glossary and abbreviations -- 11. References -- 11.1 Additional reading.
Abstract: This case study explores actions of an account manager of an important maintenance agreement and a field service engineer, both newly assigned to resolve reliability issues with a set of gas turbines and a deteriorated relationship with their client. The case walks the reader through a logical and practical methodology from collection of data to proposing corrective actions in engineering and account management. The case study provides discussions on gas turbine combustion technology, combustion air emissions, commissioning, and performance degradation as background for the exercise. A reading assignment is included for understanding. Answers to exercises are provided to check comprehension. The authors propose using this case study in university study, or in industry as an individual or group assignment.
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Item type Current location Call number Status Date due Barcode Item holds
E books E books PK Kelkar Library, IIT Kanpur
Available EBKE876
Total holds: 0

Mode of access: World Wide Web.

Part of: Synthesis digital library of engineering and computer science.

Includes bibliographical references (pages 15-16).

1. Introduction -- 2. Gas turbine combustion -- 2.1 Overview of combustion control -- 2.2 Combustion emissions -- 2.3 Combustor types and NOx control -- 3. Gas turbine performance degradation -- 4. Commissioning -- 5. Reading -- 6. Case study details -- 7. Exercises -- 8. Closure -- 9. Answers -- 10. Glossary and abbreviations -- 11. References -- 11.1 Additional reading.

Abstract freely available; full-text restricted to subscribers or individual document purchasers.

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This case study explores actions of an account manager of an important maintenance agreement and a field service engineer, both newly assigned to resolve reliability issues with a set of gas turbines and a deteriorated relationship with their client. The case walks the reader through a logical and practical methodology from collection of data to proposing corrective actions in engineering and account management. The case study provides discussions on gas turbine combustion technology, combustion air emissions, commissioning, and performance degradation as background for the exercise. A reading assignment is included for understanding. Answers to exercises are provided to check comprehension. The authors propose using this case study in university study, or in industry as an individual or group assignment.

Also available in print.

Title from PDF title page (viewed on May 25, 2018).

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