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Part of: Synthesis digital library of engineering and computer science.

Includes bibliographical references (pages 133-148) and index.

1. Preamble: history in a time of rapid change -- 1.1 Why study the history of human-computer interaction? -- 1.2 Definitions: HCI, CHI, HF&E, IT, IS, LIS -- 1.3 Shifting context: Moore's law and the passage of time --

2. Human-tool interaction and information processing at the dawn of computing -- 2.1 Lillian Gilbreth and the origins of human factors -- 2.2 Origins of the focus on information -- 2.2.1 Paul Otlet and the Mundaneum --

3. 1945-1955: Managing vacuum tubes -- 3.1 Three roles in early computing -- 3.1.1 Grace Hopper: liberating computer users --

4. 1955-1965: Transistors, new vistas -- 4.1 Supporting operators: the first formal HCI studies -- 4.2 Visions and demonstrations -- 4.2.1 J.C.R. Licklider at MIT, BBN, and ARPA -- 4.2.2 John McCarthy, Christopher Strachey, Wesley Clark -- 4.2.3 Ivan Sutherland and computer graphics -- 4.2.4 Douglas Engelbart: augmenting human intellect -- 4.2.5 Ted Nelson's vision of interconnectedness -- 4.3 From documentalism to information science -- 4.4 Conclusion: visions, demos, and widespread use --

5. 1965-1980: HCI prior to personal computing -- 5.1 Human factors and ergonomics embrace computer operation -- 5.2 Information systems addresses the management of computing -- 5.3 Programming: subject of study, source of change -- 5.4 Computer science: a new discipline --5.4.1 Computer graphics: realism and interaction -- 5.4.2 Artificial intelligence: winter follows summer -- 5.5 Library schools embrace information science --

6. Hardware generations -- 6.1 The platforms -- 6.2 The fields --

7. 1980-1985: Discretionary use comes into focus -- 7.1 Minicomputers and office automation -- 7.2 PCs and community bulletin boards -- 7.3 The formation of ACM SIGCHI -- 7.4 CHI and human factors diverge -- 7.5 Workstations and another AI summer --

8. 1985-1995: Graphical user interfaces succeed -- 8.1 CHI embraces computer science -- 8.2 Human factors & ergonomics maintains a nondiscretionary use focus -- 8.3 Information systems extends its range -- 8.4 Collaboration support: OIS gives way to CSCW -- 8.5 Participatory design and ethnography -- 8.6 Library and information science: transformation under way --

9. 1995-2005: The Internet era arrives and survives a bubble -- 9.1 The Internet and the Web -- 9.2 Communication, collaboration, and coordination -- 9.3 The bubble and its aftermath -- 9.4 The formation of AIS SIGHCI -- 9.5 Digital libraries and the rise of information schools -- 9.6 HF&E embraces cognitive approaches -- 9.7 Consumer use mushrooms and CHI embraces design -- 9.7.1 Design -- 9.7.2 Marketing --

10. 2005-2015: Scaling -- 10.1 CHI: the road forks -- 10.1.1 CSCW -- 10.2 iSchools become a worldwide presence -- 10.3 Information systems, under pressure, turns to marketing -- 10.4 Technology surfaces in HFES groups --

11. Reflection: cultures and bridges -- 11.1 Discretion led to different methods -- 11.2 Different approaches to science and engineering -- 11.3 Different publication cultures -- 11.4 Variations in language, standards, age, and region -- 11.5 Summing up --

12. A new era -- 12.1 Symbiosis and AI -- 12.1.1 The AI rose blooms again -- 12.2 Internet of things and people -- 12.3 Domain-specific R&D -- 12.4 Attention turns to design and analytics -- 12.5 No place to hide: our complex stance on visibility -- 12.6 Community and technology -- 12.6.1 Dispersion --

13. Conclusion: ubiquitous human-computer interaction -- Appendix A: personal observations -- Appendix B: a toolkit for writing a conceptual history -- Glossary -- Bibliography -- Author biography -- Index.

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This is the first comprehensive history of human-computer interaction (HCI). Whether you are a user-experience professional or an academic researcher, whether you identify with computer science, human factors, information systems, information science, design, or communication, you can discover how your experiences fit into the expanding field of HCI. You can determine where to look for relevant information in other fields--and where you won't find it. This book describes the different fields that have participated in improving our digital tools. It is organized chronologically, describing major developments across fields in each period. Computer use has changed radically, but many underlying forces are constant. Technology has changed rapidly, human nature very little. An irresistible force meets an immovable object. The exponential rate of technological change gives us little time to react before technology moves on. Patterns and trajectories described in this book provide your best chance to anticipate what could come next. We have reached a turning point. Tools that we built for ourselves to use are increasingly influencing how we use them, in ways that are planned and sometimes unplanned. The book ends with issues worthy of consideration as we explore the new world that we and our digital partners are shaping.

Also available in print.

Title from PDF title page (viewed on January 24, 2017).