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Fieldwork for healthcare : : case studies investigating human factors in computing systems /

Contributor(s): Furniss, Dominic [editor of compilation.] | O'Kane, Aisling Ann [editor of compilation.] | Randell, Rebecca [editor of compilation.] | Taneva, Svetlena [editor of compilation.] | Mentis, Helena Marie [editor of compilation.] | Blandford, Ann [editor of compilation.].
Material type: materialTypeLabelBookSeries: Synthesis digital library of engineering and computer science: ; Synthesis lectures on assistive, rehabilitative, and health-preserving technologies: # 5.Publisher: San Rafael, California (1537 Fourth Street, San Rafael, CA 94901 USA) : Morgan & Claypool, 2014.Description: 1 PDF (xxi, 107 pages) : illustrations.Content type: text Media type: electronic Carrier type: online resourceISBN: 9781627053204.Subject(s): Medical instruments and apparatus | Human-computer interaction | Medical care -- Fieldwork -- Case studies | fieldwork | healthcare | ethnography | medical devices | HCI | human-computer interaction | health | methodology | case studiesDDC classification: 362.1072 Online resources: Abstract with links to resource | Abstract with links to full text Also available in print.
Contents:
References -- Biographies -- Editor biographies -- Author biographies.
12. Experiences in HCI, healthcare, and development: lessons from the PartoPen Project in Kenya / Heather Underwood -- 12.1 Research focus -- 12.1.1 PartoPen specifications and technical details -- 12.2 Study design: the PartoPen in Kenya -- 12.3 Study experience: lessons learned -- 12.3.1 Lesson 1: Time management -- 12.3.2 Lesson 2: Doing more than the research requires -- 12.3.3 Lesson 3: A lesson in humility -- 12.4 Conclusions -- Acknowledgements --
11. Studying patients' interactions with home haemodialysis technology: the ideal and the practical / Atish Rajkomar, Ann Blandford, and Astrid Mayer -- 11.1 Research focus -- 11.2 Study design -- 11.2.1 Gaining access to the field -- 11.2.2 Participant recruitment -- 11.2.3 Data gathering approach -- 11.3 Study experience -- 11.3.1 Diaries not a viable approach -- 11.3.2 Issues with other data gathering methods -- 11.3.3 Interviews as the staple source of data -- 11.3.4 Challenges of interviewing patients and carers -- 11.3.5 The critical incident technique -- 11.4 Conclusions -- Acknowledgements --
10. The challenges of interviewing older people in their own homes: reflections and suggestions from the field / Ross Thomson, Jennifer L. Martin, and Sarah Sharples -- 10.1 Research focus -- 10.2 Recruitment: negotiation and networks -- 10.3 Participant and interviewer safety -- 10.4 Healthcare interviewing -- 10.5 Considerations in using the home environment -- 10.6 Emotional challenges -- 10.7 Conclusion -- Acknowledgement --
9. Designing technology for extremely vulnerable adults: the important role of staff in design and ethics / Anja Thieme, Paula Johnson, Jayne Wallace, Patrick Olivier, and Thomas D. Meyer -- 9.1 Research focus -- 9.1.1 Initiation of this research -- 9.1.2 Close collaboration with hospital staff -- 9.2 The spheres of wellbeing -- 9.2.1 Design concept and rationale -- 9.2.2 Staff input and informal evaluations -- 9.3 Study design and ethics -- 9.3.1 Safety, health, and wellbeing of all involved -- 9.3.2 Evaluation methodology -- 9.3.3 The vital role of staff support -- 9.3.4 Gaining ethical approval -- 9.4 Conclusions -- Acknowledgement --
8. Deploying healthcare technology "in the wild:" experiences from deploying a mobile health technology for bipolar disorder treatment / Mads Frost and Steven Houben -- 8.1 Research focus -- 8.2 Study experiences -- 8.2.1 Working with mental health patients -- 8.2.2 Functional and non-functional challenges -- 8.2.3 Trust and transparency -- 8.2.4 Unintended effects -- 8.3 Conclusions -- Acknowledgement --
6. Fieldwork and challenges of access / Brian Hilligoss -- 6.1 Research focus -- 6.2 Study design -- 6.3 Study experience -- 6.3.1 Access to a site -- 6.3.2 Access to different perspectives -- 6.3.3 Access to patient data -- 6.4 Conclusion -- Acknowledgement --
7. Building relationships: HCI researchers at a gastro surgical department / Kristina Groth and Oscar Frykholm -- 7.1 Research focus -- 7.2 Study design -- 7.3 Study experience -- 7.3.1 Key study enablers -- 7.3.2 Relationships -- 7.3.3 Knowing the field -- 7.3.4 Conducting cooperative design activities -- 7.3.5 Lack of test environments -- 7.3.6 Conducting evaluations -- 7.4 Conclusions -- Acknowledgement --
5. Finding balance: matters of ethics, consent, and emotional work when studying handover in hospitals / Rebecca Randell -- 5.1 Research focus -- 5.2 Study design -- 5.3 Study experience -- 5.3.1 Gaining consent -- 5.3.2 Stresses and strains of fieldwork -- 5.4 Reflections -- 5.4.1 Balancing the demands of ethics committees with the demands of the research -- 5.4.2 Balancing the needs of the research with the needs of the researcher -- 5.4.3 Balancing time for data collection with time for analysis -- Acknowledgement --
4. Observing healthcare: an exploration of observer experiences and emotion / Anjum Chagpar, Svetlena Taneva, Kevin Armour, Cassie McDaniel, Tara McCurdie, Jennifer Jeon, and Deborah Chan -- 4.1 Introduction -- 4.2 Study design -- 4.3 Observation experiences -- 4.3.1 Observing the vulnerable -- 4.3.2 Observing the dangerous -- 4.3.3 Observing the incomplete -- 4.4 Lessons learned -- 4.4.1 There is no such thing as a fly on the wall -- 4.4.2 There is no such thing as a naïve observer -- 4.4.3 Sharing stories helps -- Acknowledgement --
3. HCI observations on an oncology ward: a fieldworker's experience / Dominic Furniss -- 3.1 Research focus -- 3.2 Study design -- 3.3 Study experience -- 3.4 Summary -- Acknowledgements --
Preface / editors: Dominic Furniss, Aisling Ann O'Kane, Rebecca Randell, Svetlena Taneva, Helena Mentis, and Ann Blandford -- Introduction -- Background -- Overview: a tour of the style, structure, and content -- Acknowledgements -- Workshop committee -- Workshop participants -- Funding --
1. Confessions from the operating suite: negotiating capture, resistance, errors, and identity / Katherine Sellen, Mark Chignell, Jeannie Callum, Jacob Pendergrast, and Alison Halliday -- 1.1 Research focus -- 1.2 Study design -- 1.3 Study experience -- 1.3.1 Capturing patterns of activity -- 1.3.2 Video capture -- 1.3.3 Approval for capture -- 1.3.4 Strategies for research ethics boards (REB) -- 1.3.5 Resistance to research -- 1.3.6 Researching medical error -- 1.3.7 Identity -- 1.4 Implications for researchers -- 1.5 Conclusion -- Acknowledgement --
2. Understanding trauma resuscitation: experiences from the field and lessons learned / Aleksandra Sarcevic -- 2.1 Research focus -- 2.2 Access and project management -- 2.3 Study designs and ethical issues -- 2.4 Experiences from the field -- 2.5 Conclusion -- Acknowledgement --
Abstract: Performing fieldwork in healthcare settings is significantly different from fieldwork in other domains and it presents unique challenges to researchers. Whilst results are reported in research papers, the details of how to actually perform these fieldwork studies are not. This is the first of two volumes designed as a collective graduate guidebook for conducting fieldwork in healthcare. This volume brings together the experiences of established researchers who do fieldwork in clinical and non-clinical settings, focusing on how people interact with healthcare technology, in the form of case studies. These case studies are all personal, reflective accounts of challenges faced and lessons learned, which future researchers might also learn from. We open with an account of studies in the Operating Room, focusing on the role of the researcher, and how participants engage and resist engaging with the research process. Subsequent case studies address themes in a variety of hospital settings, which highlight the variability that is experienced across study settings and the importance of context in shaping what is possible when conducting research in hospitals. Recognising and dealing with emotions, strategies for gaining access, and data gathering are themes that pervade the studies. Later case studies introduce research involving collaborative design and intervention studies, which seek to have an immediate impact on practice. Mental health is a theme of two intervention studies as we move out of the hospital to engage with vulnerable participants suffering from long-term conditions and people in the home. This volume closes with an intervention study in the developing world that ends with some tips for conducting studies in healthcare. Such tips are synthesised through the thematic chapters presented in the companion volume.
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System requirements: Adobe Acrobat Reader.

Mode of access: World Wide Web.

Part of: Synthesis digital library of engineering and computer science.

Series from website.

Includes bibliographical references (pages 95-100).

References -- Biographies -- Editor biographies -- Author biographies.

12. Experiences in HCI, healthcare, and development: lessons from the PartoPen Project in Kenya / Heather Underwood -- 12.1 Research focus -- 12.1.1 PartoPen specifications and technical details -- 12.2 Study design: the PartoPen in Kenya -- 12.3 Study experience: lessons learned -- 12.3.1 Lesson 1: Time management -- 12.3.2 Lesson 2: Doing more than the research requires -- 12.3.3 Lesson 3: A lesson in humility -- 12.4 Conclusions -- Acknowledgements --

11. Studying patients' interactions with home haemodialysis technology: the ideal and the practical / Atish Rajkomar, Ann Blandford, and Astrid Mayer -- 11.1 Research focus -- 11.2 Study design -- 11.2.1 Gaining access to the field -- 11.2.2 Participant recruitment -- 11.2.3 Data gathering approach -- 11.3 Study experience -- 11.3.1 Diaries not a viable approach -- 11.3.2 Issues with other data gathering methods -- 11.3.3 Interviews as the staple source of data -- 11.3.4 Challenges of interviewing patients and carers -- 11.3.5 The critical incident technique -- 11.4 Conclusions -- Acknowledgements --

10. The challenges of interviewing older people in their own homes: reflections and suggestions from the field / Ross Thomson, Jennifer L. Martin, and Sarah Sharples -- 10.1 Research focus -- 10.2 Recruitment: negotiation and networks -- 10.3 Participant and interviewer safety -- 10.4 Healthcare interviewing -- 10.5 Considerations in using the home environment -- 10.6 Emotional challenges -- 10.7 Conclusion -- Acknowledgement --

9. Designing technology for extremely vulnerable adults: the important role of staff in design and ethics / Anja Thieme, Paula Johnson, Jayne Wallace, Patrick Olivier, and Thomas D. Meyer -- 9.1 Research focus -- 9.1.1 Initiation of this research -- 9.1.2 Close collaboration with hospital staff -- 9.2 The spheres of wellbeing -- 9.2.1 Design concept and rationale -- 9.2.2 Staff input and informal evaluations -- 9.3 Study design and ethics -- 9.3.1 Safety, health, and wellbeing of all involved -- 9.3.2 Evaluation methodology -- 9.3.3 The vital role of staff support -- 9.3.4 Gaining ethical approval -- 9.4 Conclusions -- Acknowledgement --

8. Deploying healthcare technology "in the wild:" experiences from deploying a mobile health technology for bipolar disorder treatment / Mads Frost and Steven Houben -- 8.1 Research focus -- 8.2 Study experiences -- 8.2.1 Working with mental health patients -- 8.2.2 Functional and non-functional challenges -- 8.2.3 Trust and transparency -- 8.2.4 Unintended effects -- 8.3 Conclusions -- Acknowledgement --

6. Fieldwork and challenges of access / Brian Hilligoss -- 6.1 Research focus -- 6.2 Study design -- 6.3 Study experience -- 6.3.1 Access to a site -- 6.3.2 Access to different perspectives -- 6.3.3 Access to patient data -- 6.4 Conclusion -- Acknowledgement --

7. Building relationships: HCI researchers at a gastro surgical department / Kristina Groth and Oscar Frykholm -- 7.1 Research focus -- 7.2 Study design -- 7.3 Study experience -- 7.3.1 Key study enablers -- 7.3.2 Relationships -- 7.3.3 Knowing the field -- 7.3.4 Conducting cooperative design activities -- 7.3.5 Lack of test environments -- 7.3.6 Conducting evaluations -- 7.4 Conclusions -- Acknowledgement --

5. Finding balance: matters of ethics, consent, and emotional work when studying handover in hospitals / Rebecca Randell -- 5.1 Research focus -- 5.2 Study design -- 5.3 Study experience -- 5.3.1 Gaining consent -- 5.3.2 Stresses and strains of fieldwork -- 5.4 Reflections -- 5.4.1 Balancing the demands of ethics committees with the demands of the research -- 5.4.2 Balancing the needs of the research with the needs of the researcher -- 5.4.3 Balancing time for data collection with time for analysis -- Acknowledgement --

4. Observing healthcare: an exploration of observer experiences and emotion / Anjum Chagpar, Svetlena Taneva, Kevin Armour, Cassie McDaniel, Tara McCurdie, Jennifer Jeon, and Deborah Chan -- 4.1 Introduction -- 4.2 Study design -- 4.3 Observation experiences -- 4.3.1 Observing the vulnerable -- 4.3.2 Observing the dangerous -- 4.3.3 Observing the incomplete -- 4.4 Lessons learned -- 4.4.1 There is no such thing as a fly on the wall -- 4.4.2 There is no such thing as a naïve observer -- 4.4.3 Sharing stories helps -- Acknowledgement --

3. HCI observations on an oncology ward: a fieldworker's experience / Dominic Furniss -- 3.1 Research focus -- 3.2 Study design -- 3.3 Study experience -- 3.4 Summary -- Acknowledgements --

Preface / editors: Dominic Furniss, Aisling Ann O'Kane, Rebecca Randell, Svetlena Taneva, Helena Mentis, and Ann Blandford -- Introduction -- Background -- Overview: a tour of the style, structure, and content -- Acknowledgements -- Workshop committee -- Workshop participants -- Funding --

1. Confessions from the operating suite: negotiating capture, resistance, errors, and identity / Katherine Sellen, Mark Chignell, Jeannie Callum, Jacob Pendergrast, and Alison Halliday -- 1.1 Research focus -- 1.2 Study design -- 1.3 Study experience -- 1.3.1 Capturing patterns of activity -- 1.3.2 Video capture -- 1.3.3 Approval for capture -- 1.3.4 Strategies for research ethics boards (REB) -- 1.3.5 Resistance to research -- 1.3.6 Researching medical error -- 1.3.7 Identity -- 1.4 Implications for researchers -- 1.5 Conclusion -- Acknowledgement --

2. Understanding trauma resuscitation: experiences from the field and lessons learned / Aleksandra Sarcevic -- 2.1 Research focus -- 2.2 Access and project management -- 2.3 Study designs and ethical issues -- 2.4 Experiences from the field -- 2.5 Conclusion -- Acknowledgement --

Abstract freely available; full-text restricted to subscribers or individual document purchasers.

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Performing fieldwork in healthcare settings is significantly different from fieldwork in other domains and it presents unique challenges to researchers. Whilst results are reported in research papers, the details of how to actually perform these fieldwork studies are not. This is the first of two volumes designed as a collective graduate guidebook for conducting fieldwork in healthcare. This volume brings together the experiences of established researchers who do fieldwork in clinical and non-clinical settings, focusing on how people interact with healthcare technology, in the form of case studies. These case studies are all personal, reflective accounts of challenges faced and lessons learned, which future researchers might also learn from. We open with an account of studies in the Operating Room, focusing on the role of the researcher, and how participants engage and resist engaging with the research process. Subsequent case studies address themes in a variety of hospital settings, which highlight the variability that is experienced across study settings and the importance of context in shaping what is possible when conducting research in hospitals. Recognising and dealing with emotions, strategies for gaining access, and data gathering are themes that pervade the studies. Later case studies introduce research involving collaborative design and intervention studies, which seek to have an immediate impact on practice. Mental health is a theme of two intervention studies as we move out of the hospital to engage with vulnerable participants suffering from long-term conditions and people in the home. This volume closes with an intervention study in the developing world that ends with some tips for conducting studies in healthcare. Such tips are synthesised through the thematic chapters presented in the companion volume.

Also available in print.

Title from PDF title page (viewed on March 15, 2014).

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