Service management [5th ed.] : operations, strategy, and information technolgy
By: Fitzsimmons, James A | Fitzsimmons, Mona J.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/VM.png)
Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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PK Kelkar Library, IIT Kanpur | CARS | A154197 [and] A154198 A2.4 (Browse shelf) | Reference | ER3110 |
Total holds: 0
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