BUSINESS COMMUNICATION AND CUSTOMER RELATIONS
By: Madhukar,R K.
Material type:
BookPublisher: Vikas Publishing House Pvt. Ltd., New Delhi 2004Description: xviii,247.ISBN: 8125910433.Subject(s): Business Communication | Customer RelationsDDC classification: 658.812 | M264B
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 M264B (Browse shelf) | Available | A150821 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur Shelves , Collection code: General Stacks Close shelf browser
| 658.812 G748M GOWER HANDBOOK OF CUSTOMER SERVICE | 658.812 H461S THE SERVICE PROFIT CHAIN | 658.812 H554H2 HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT | 658.812 M264B BUSINESS COMMUNICATION AND CUSTOMER RELATIONS | 658.812 N443W WHY CRM DOESN'T WORK | 658.812 R279 RELATIONSHIP MARKETING | 658.812 R576s Service-ability |
Includes Index
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