BUILDING CUSTOMER LOYALTY
By: Linton,Ian.
Material type:
BookPublisher: Universities Press (India)Ltd., Hyderbad 1993Description: xvi,208.ISBN: 8173712166.Subject(s): Customer Loyalty | Customer Services | Customer RelationsDDC classification: 658.812 | L658B
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 L658B (Browse shelf) | Book Request | Available | A150805 |
Total holds: 0
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| 658.812 D952A AMA HANDBOOK FOR CUSTOMER SATISFACTION | 658.812 G898S SERVICE LEADERSHIP | 658.812 H785S SEVEN SECRETS OF SERVICE STRATEGY | 658.812 L658B BUILDING CUSTOMER LOYALTY | 658.812 M311 MANAGING CUSTOMER RELATIONSHIPS ON THE INTERNET | 658.812 N533m MARKETING COMMUNICATIONS AND PROMOTION | 658.812 P751C CLIENT RELATIONSHIP MANAGEMENT |
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