CALL CENTRES AND HUMAN RESOURCE MANAGEMENT
By: Deery,Stephen.
Contributor(s): Kinnie,Nicholas.
Material type:
BookPublisher: Palgrave Macmillan, New York 2004Description: xi,295.ISBN: 1403913048.Subject(s): Call Centers -- Great Britain -- Personnel Management | Customer Services -- Great Britain -- ManagementDDC classification: 658.812 | C130
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 C130 (Browse shelf) | Book Request | Available | A151321 |
Total holds: 0
There are no comments for this item.