CUSTOMER - DRIVEN SERVICE MANAGEMENT
By: Balachandran,S.
Material type: BookPublisher: Response Books, New Delhi 1999Description: 333.ISBN: 076199372X.Subject(s): Customer Services -- India -- ManagementDDC classification: 658.8120954 | B18CItem type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Books | PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.8120954 B18C (Browse shelf) | Book Request | Available | A136507 |
Total holds: 0
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