SEVEN SECRETS OF SERVICE STRATEGY
By: Horovitz,Jacques.
Material type:
BookPublisher: Prentice Hall, Harlow 2000Description: ix,140.ISBN: 0273635778.Subject(s): Customer Services | Service Industries -- ManagementDDC classification: 658.812 | H785S
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 H785S (Browse shelf) | Book Request | Available | A137405 |
Total holds: 0
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