CUSTOMER RELATIONSHIP MANAGEMENT
By: Stanley A Brown.
Contributor(s): Brown,Stanley A.
Material type:
BookPublisher: Johns Hopkins, America c2000Description: xxviii,345.ISBN: 0471644099.Subject(s): Customer Relations -- ManagementDDC classification: 658.812 | C968
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | General Stacks | 658.812 C968 (Browse shelf) | Available | A136467 |
Total holds: 0
Browsing PK Kelkar Library, IIT Kanpur Shelves , Collection code: General Stacks Close shelf browser
| 658.8102 V569M MANAGING YOUR SALES FORCE | 658.812 AL53A ANALYSIS OF CUSTOMER SATISFACTION DATA | 658.812 B268r Relationship marketing | 658.812 C968 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 C969 CUSTOMER RELATIONSHIP MANAGEMENT | 658.812 D983C CRM HANDBOOK | 658.812 G748M GOWER HANDBOOK OF CUSTOMER SERVICE |
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