CUSTOMER SERVICE
By: Andrew No Sturdy,Irena No Grugulis,Hugh No Willmott.
Contributor(s): Willmott,Hugh.
Material type:
BookPublisher: Palgrave, Hampshire c2001Description: xi,215.ISBN: 0333946073.Subject(s): Literarcy | Customer SatisfactionDDC classification: 658.812 | C985
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
|
PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658.812 C985 (Browse shelf) | Book Request | Available | A134716 |
Total holds: 0
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| 658.812 C773C3 CUSTOMER CARE | 658.812 C844E E-BUSINESS READINESS | 658.812 C951O ONLINE CUSTOMER CARE | 658.812 C985 CUSTOMER SERVICE | 658.812 D26H H-CRM | 658.812 D952A AMA HANDBOOK FOR CUSTOMER SATISFACTION | 658.812 G898S SERVICE LEADERSHIP |
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