Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement
By: Braithwaite, Timothy.
Material type:
BookPublisher: New Delhi Tata Mcgraw-Hill 1994Description: xxi, 145p.ISBN: 0074630385.Subject(s): Total Quality Management | Management Information Systems | Information Resources ManagementDDC classification: 004.0685 | B731i
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | General Stacks | 004.0685 B731i (Browse shelf) | Available | A125160 |
Total holds: 0
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| 004.0684 K792O OUTSOURCING TO INDIA | 004.0684 K849O2 OUTSOURCING TO INDIA | 004.0684 SCH59O OUTSOURCING MANAGEMENT INFORMATION SYSTEMS | 004.0685 B731i Information service excellence through TQM | 004.0688 F875I IT CONSULTANT | 004.071 IN3M INFORMATION AND IT LITERACY | 004.071141 P943 Projects in the computing curriculum |
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