SERVICE MANAGEMENT EFFECTIVENESS
By: Bowen, David.
Contributor(s): Cummings, Thomas G.
Material type:
BookSeries: Jossey-Bass Management Series. Publisher: San Francisco Jossey-Bass Pub. c1990Description: xxviii,414.ISBN: 1555422225.Subject(s): Service Industries -- ManagementDDC classification: 658 | B675s
| Item type | Current location | Collection | Call number | url | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Books
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PK Kelkar Library, IIT Kanpur | COMPACT STORAGE (BASEMENT) | 658 B675s (Browse shelf) | Book Request | Available | A115367 |
Total holds: 0
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| 658 B657s Shaping the future in an age of accelerating change | 658 B657s Shaping the future in an age of accelerating change | 658 B657s Shaping the future in an age of accelerating change | 658 B675s SERVICE MANAGEMENT EFFECTIVENESS | 658 B684m MANAGEMENT | 658 B691c COMPETENT MANAGER | 658 B692i INTEGRATED MANAGERIAL CONTROLS |
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