| 000 -LEADER |
|---|
| fixed length control field |
03871nam a22004215i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
978-3-8349-9237-6 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
DE-He213 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20161121231007.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
cr nn 008mamaa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100301s2007 gw | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9783834992376 |
| -- |
978-3-8349-9237-6 |
| 024 7# - OTHER STANDARD IDENTIFIER |
|---|
| Standard number or code |
10.1007/978-3-8349-9237-6 |
| Source of number or code |
doi |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5546-5548.6 |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
KJWB |
| Source |
bicssc |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
BUS096000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
651.3 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Broadhead, Annie. |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
English for Personal Assistants |
| Medium |
[electronic resource] : |
| Remainder of title |
The essential handbook for doing business internationally / |
| Statement of responsibility, etc. |
by Annie Broadhead, Ginni Light. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Wiesbaden : |
| Name of producer, publisher, distributor, manufacturer |
Gabler, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2007. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
223 p. |
| Other physical details |
online resource. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
|---|
| File type |
text file |
| Encoding format |
PDF |
| Source |
rda |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Communicating with clarity -- Best-practice emails and working in multi-cultural teams -- Building business relationships -- Delegating -- Complaints -- Proposals and reports -- Meetings -- Writing promotional copy -- Apologising -- Giving presentations with impact -- Team building and giving/receiving feedback -- Deadlines and Reminders -- Saying “no” -- Writing CVs with impact, covering letters, and letters of reference -- Conference invitations and requests for abstracts, cards for various occasions -- Influencing strategies and tactics -- Dealing with difficult people. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
English is the international language of business and companies increasingly expect their employees, especially secretaries and PAs, to deal competently with business partners from foreign countries. The book develops and refines the key productive skills of writing and speaking in real-life contexts. It provides guidelines, models, and exercises to enable you to manage your tasks more effectively and efficiently in English. It’s written by native English business practitioners and contains only authentic materials. The book is compact and presents situations that are instantly recognisable to today’s executive secretary. It’s also practical, easy-to-use, and up-to-date. Designed primarily for PAs, secretaries, management assistants, and support staff, it’s equally useful for a much wider range of people who need to do business internationally in English. You will draw the most benefit from this book if your English is of an intermediate level or above. The focus is on best practice in a variety of business-oriented scenarios, and, in addition, certain key linguistic areas which can be problematic for non-native speakers are reviewed in greater depth. There are also Appendices which provide overviews of for example, linking words and proofreader’s marks, and are intended as a reference. Contents include: • writing effective emails • handling complaints tactfully • giving and receiving feedback • writing proposals and reports • giving presentations • influencing strategies and tactics • dealing with difficult people • saying ‘no’ politely and assertively Annie Broadhead is an English language teacher in Cambridge and examiner at the University of Cambridge. Ginni Light is a trainer in language, communication, and intercultural skills for major companies across Europe. They have both published numerous books on English as the international language of business. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Office management. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business and Management. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Office Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Light, Ginni. |
| Relator term |
author. |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
SpringerLink (Online service) |
| 773 0# - HOST ITEM ENTRY |
|---|
| Title |
Springer eBooks |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Printed edition: |
| International Standard Book Number |
9783834901309 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://dx.doi.org/10.1007/978-3-8349-9237-6 |
| 912 ## - |
|---|
| -- |
ZDB-2-SBE |
