| 000 -LEADER |
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| fixed length control field |
04184nam a22005175i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
978-3-540-30787-7 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
DE-He213 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20161121230901.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr nn 008mamaa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
100301s2006 gw | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9783540307877 |
| -- |
978-3-540-30787-7 |
| 024 7# - OTHER STANDARD IDENTIFIER |
|---|
| Standard number or code |
10.1007/3-540-30787-7 |
| Source of number or code |
doi |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF54.5-54.56 |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
KJQ |
| Source |
bicssc |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
UF |
| Source |
bicssc |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
BUS083000 |
| Source |
bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
COM039000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
650 |
| Edition number |
23 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.05 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Scheer, August-Wilhelm. |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Corporate Performance Management |
| Medium |
[electronic resource] : |
| Remainder of title |
ARIS in Practice / |
| Statement of responsibility, etc. |
by August-Wilhelm Scheer, Wolfram Jost, Helge Heß, Andreas Kronz. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Berlin, Heidelberg : |
| Name of producer, publisher, distributor, manufacturer |
Springer Berlin Heidelberg, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
XI, 275 p. |
| Other physical details |
online resource. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
|---|
| File type |
text file |
| Encoding format |
PDF |
| Source |
rda |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
From Process Documentation to Corporate Performance Management -- From Process Documentation to Corporate Performance Management -- Conception and Methodology of Corporate Performance Management Solutions from IDS Scheer -- From Corporate Strategy to Process Performance — What Comes after Business Intelligence? -- Managing of Process Key Performance Indicators as Part of the ARIS Methodology -- Operational, Tool-Supported Corporate Performance Management with the ARIS Process Performance Manager -- Corporate Performance Management in Practice -- Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie -- No Business Intelligence Without Process Intelligence -- Monitoring with Key Performance Indicators at E.ON Bayern AG Sales Service -- Performance Management Based on ITIL in IDS Scheer AG Customer Interaction Center (CIC) -- Process Performance Management in Securities Operations at CREDIT SUISSE -- Closing the Cycle — Measuring, Analyzing and Improving Processes, Performance and Workflows in the Insurance Sector -- Performance Management in Power Stations - with openJET, openBMS and ARIS PPM -- More than Figures — Performance Management of HR-Processes at Vodafone Greece -- Corporate Performance Management in Logistics and Procurement — Focused Identification of Weak Points with Supply Chain Controlling -- Continuous Measurement and Analysis of Operations Management Processes — ARIS PPM at E.ON Kernkraft GmbH -- Analysis and Optimization of the Credit Application Process at DaimlerChrysler Bank -- Increasing Customer Satisfaction with Visualized Root-Cause Analysis — CPM Success in the Mass Market at British Telecom -- Monetary Assessment of Performance Management in the Health Care System — Process Cost Analysis at Marienhospital Herne -- Monitoring ITIL Process Performance at DAB Bank. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Information technology. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business |
| General subdivision |
Data processing. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business and Management. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
IT in Business. |
| 650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jost, Wolfram. |
| Relator term |
author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Heß, Helge. |
| Relator term |
author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kronz, Andreas. |
| Relator term |
author. |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
SpringerLink (Online service) |
| 773 0# - HOST ITEM ENTRY |
|---|
| Title |
Springer eBooks |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Printed edition: |
| International Standard Book Number |
9783540307037 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://dx.doi.org/10.1007/3-540-30787-7 |
| 912 ## - |
|---|
| -- |
ZDB-2-SBE |
