000 -LEADER |
fixed length control field |
00394ngm a2200133 454500 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
A154198 |
Item number |
A2.4 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Fitzsimmons, James A |
110 ## - MAIN ENTRY--CORPORATE NAME |
Corporate name or jurisdiction name as entry element |
Fitzsimmons, Mona J |
245 1# - TITLE STATEMENT |
Title |
Service management [5th ed.] |
Remainder of title |
Operations, strategy, and information technology |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
|
Name of publisher, distributor, etc. |
Mcgraw-Hill |
Date of publication, distribution, etc. |
2006 |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
Topical term or geographic name as entry element |
658 F584S5 |
953 ## - |
-- |
CD-ROM accompanied with Book |
997 ## - |
-- |
ER3108 CARS R |