000 -LEADER |
fixed length control field |
00614pam a2200205a 44500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
160408b2006 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0080441246 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.812 |
Item number |
M311 |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Lindstrand,Angelika,Johanson,Jan |
245 1# - TITLE STATEMENT |
Title |
MANAGING CUSTOMER RELATIONSHIPS ON THE INTERNET |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
|
Name of publisher, distributor, etc. |
Elsevier, Amsterdam |
Date of publication, distribution, etc. |
2006 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
x,307 |
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
Title |
International Business And Management |
Volume/sequential designation |
V. 18 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer Relations -- Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Relationship Marketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Internet Marketing |
700 ## - ADDED ENTRY--PERSONAL NAME |
Personal name |
Sharma,Dharma Deo |
964 ## - |
-- |
CIRC |
997 ## - |
-- |
A155778 C |