000 -LEADER |
fixed length control field |
00543pam a2200169a 44500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
160408b2002 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1574443259 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.4013 |
Item number |
EN89T |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Ehrlich,Betsi Harris |
245 1# - TITLE STATEMENT |
Title |
TRANSACTIONAL SIX SIGMA AND LEAN SERVICING |
Statement of responsibility, etc. |
LEVERAGING MANUFACTURING CONCEPTS TO ACHIEVE WORLD-CLASS SERVICE |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
|
Name of publisher, distributor, etc. |
St. Lucie Press, Boca Raton |
Date of publication, distribution, etc. |
2002 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
271 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Service Industries -- Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Total Quality Management |
964 ## - |
-- |
CIRC |
997 ## - |
-- |
A140575 C |