000 -LEADER |
fixed length control field |
00546pam a2200169a 44500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
160408bc2001 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0874256372 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.812 |
Item number |
P751C |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Po - Chedley,David A. |
245 1# - TITLE STATEMENT |
Title |
CLIENT RELATIONSHIP MANAGEMENT |
Statement of responsibility, etc. |
USING RELATIONSHIP MANAGEMENT AND PROJECT SERVICE EXCELLENCE TO CREATE A COMPETITIVE ADVANTAGE |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
|
Name of publisher, distributor, etc. |
Hrd Press, Amherst, Ma |
Date of publication, distribution, etc. |
c2001 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xii,185 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Relationshiip Jmarketing |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Sales Management |
964 ## - |
-- |
CIRC |
997 ## - |
-- |
A136368 C |