| 000 -LEADER |
|---|
| fixed length control field |
00410pam a2200169a 44500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
160408b1995 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
8173713154 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.8342 |
| Item number |
F844C |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Frances |
| 245 1# - TITLE STATEMENT |
|---|
| Title |
CUSTOMER CARE |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
|
| Name of publisher, distributor, etc. |
Universities Press, Hyderabad |
| Date of publication, distribution, etc. |
1995 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
80 |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Management Shapers |
| Volume/sequential designation |
|
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bee,Roland |
| 964 ## - |
|---|
| -- |
CIRC |
| 997 ## - |
|---|
| -- |
A134012 C |
