| 000 -LEADER |
|---|
| fixed length control field |
00560pam a2200181a 44500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
160408b2007 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0470047461 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.51 |
| Item number |
SM51B |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Smith,Ralph F |
| 245 1# - TITLE STATEMENT |
|---|
| Title |
BUSINESS PROCESS MANAGEMENT AND THE BALANCED SCORECARD |
| Statement of responsibility, etc. |
USING PROCESSES AS STRATEGIC DRIVERS |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
|
| Name of publisher, distributor, etc. |
John Wiley & Sons Inc., New Jersey |
| Date of publication, distribution, etc. |
2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x,227 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Workfloww -- Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Benchmarketing (Management) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Performance Management |
| 964 ## - |
|---|
| -- |
CIRC |
| 997 ## - |
|---|
| -- |
A158633 C |
