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658.812 / G959M
Gupta,Nirmal K.
       MODI XEROX AND XEL MARKETING / DO THEY REALLY EXCEL ? (A) .- Indian Institute Of Management, Ahmedabad, c1999 .- 6 . .- ( Indian Institute Of Management, Ahmedabad Mar-322
Subject Headings:
Customer Services;
Xerox Corporation -- Customer Services -- Case Studies;
Consumer Satisfaction;
Copy Details:
Acc. No.: A139271, Full Call No.: 658.812 G959M, Item type: To Be Weeded Out (IIM REport) , Location: Weeded out,
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