658.4013 / M969M
Murthy,D. B. N.
MANAGING QUALITY / A PRACTICAL GUIDE TO CUSTOMER SATISFACTION .- Response Books, New Delhi, 1999 .- 226 .
Includes Bibliographical References And Index
ISBN: 0761993061
Subject Headings:
Total Quality Management;
Consumer Satisfaction;
Copy Details:
Acc. No.: A128140, Full Call No.: 658.4013 M969M, Item type: Books , Location: General Stacks,
------------------------- --------------------- ------ --------- ------- ------- --------- --------
Murthy,D. B. N.
MANAGING QUALITY / A PRACTICAL GUIDE TO CUSTOMER SATISFACTION .- Response Books, New Delhi, 1999 .- 226 .
Includes Bibliographical References And Index
ISBN: 0761993061
Subject Headings:
Total Quality Management;
Consumer Satisfaction;
Copy Details:
Acc. No.: A128140, Full Call No.: 658.4013 M969M, Item type: Books , Location: General Stacks,
------------------------- --------------------- ------ --------- ------- ------- --------- --------